Client Impact Stories
From Fragmented Billing Operations to One Connected Platform
About the Client
A Cloud Reseller Managing Complex Billing Operations
A cloud reseller managing GCP/GMP billing across multiple customer accounts needed a more reliable way to coordinate onboarding, purchase orders, invoicing, usage tracking and ongoing customer support.
As billing operations expanded, Sales, Finance and Support were working across disconnected spreadsheets and email threads, making it difficult to maintain a shared view of customer activity and financial data.
Key Outcomes
4 User Roles
Unified Workspace
Project-Wise Billing
Track by Project
1 Automated Pipeline
Usage to Invoice
4 → 1 Screens
Unified Customer View
When Billing Operations Outgrow Spreadsheets
Billing operations were distributed across spreadsheets and email between Sales, Finance and Support. There was no shared source of truth for customer records, purchase orders or invoices, and no consistent audit trail across the customer lifecycle.
Google Cloud Console also did not provide the required level of project-wise grouping and billing visibility for the reseller’s operational workflow. This made it difficult to organize usage across individual projects, associate consumption with the appropriate customer or billing group, and generate structured project-level billing invoices.
The challenge was to build a unified operational platform that could connect customer onboarding, project-wise usage, billing data and internal approvals while giving every team a consistent view of the same information.
A Unified Billing Workspace Built Around Real Usage Data: We designed and built a custom billing portal from the ground up, connecting operational workflows with live cloud billing data while introducing project-level billing and cost organization beyond the standard Google Cloud Console experience.
Custom Billing Platform: Built a unified workspace using Express, PostgreSQL, and React to manage the customer lifecycle from onboarding and purchase orders to invoicing, approvals, project-wise billing, and ongoing support.
Automated Usage-to-Invoice Pipeline: Established a direct data pipeline from Google BigQuery to transform real GCP/GMP usage and spend data into itemized, branded PDF invoices, removing manual reconciliation between cloud billing data and customer bills.
Project-Wise Billing and Cost Grouping: Introduced project-level grouping and billing visibility, allowing teams to organize cloud usage and spend by individual projects within a customer account. This enabled more granular cost allocation and project-wise invoicing providing a level of billing organization that was not available directly through the Google Cloud Console.
Unified Customer Workspace: Consolidated four separate, inconsistent customer-detail screens into one shared workspace with a common activity log and discussion thread visible across roles.
Role-Based Workflows & Approvals: Structured the platform around four distinct roles Sales Executive, Finance, Finance Head, and Support enabling controlled access and coordinated workflows within one operational environment.
From Security Expectations to Enforced Protection
The portal replaced fragmented billing workflows with a connected system that gives teams greater consistency, traceability and visibility across the customer lifecycle.
- 1 System of Record: Sales, Finance, and Support now work from one platform, replacing disconnected spreadsheets and email threads with a shared source of truth for customer records, purchase orders, and invoices.
- 1 Automated Usage-to-Invoice Pipeline: A direct BigQuery-to-invoice workflow makes usage-to-invoice figures traceable to Google’s billing data.
- Project-Wise Billing Visibility: Teams can group cloud usage and spend by project, enabling more granular cost allocation, project-level billing, and clearer financial reporting beyond the standard Google Cloud Console view.
- Real-Time Spend Visibility: A live analytics dashboard gives teams visibility into active customer spend, replacing the need to rely on account managers for updates.
- 4 → 1 Customer Screens: Four separate customer-detail screens were consolidated into one shared workspace, giving every role access to a consistent customer view, activity log, and discussion thread.
- Stronger Data Protection: Data-isolation gaps were identified and closed, strengthening the platform’s security posture before they could affect customers.
Client Success Stories
What Our Clients Say
A firsthand perspective on the challenges, collaboration, and outcomes achieved through this transformation initiative.
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Founder of The Mentoring Platorm
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What truly sets StrategyWiz apart is their commitment to understanding our unique requirements and delivering a solution tailored specifically to our needs. Their support team has been incredibly responsive and helpful, ensuring that any issues are promptly addressed.
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We are thrilled with the exceptional service provided by StrategyWiz Consulting for our CRM integration and customized software needs. From the initial consultation to the final implementation, their team demonstrated unparalleled expertise and dedication.
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StrategyWiz has been a great partner in our overall digital strategy. We highly recommend their services to any company looking for top-notch digital solutions.
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Vice President, Advanced Imaging Systems Inc
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