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Multi-country E-commerce Enablement for a Global Manufacturing Giant

Client Success Stories

Multi-country E-commerce Enablement for a Global Manufacturing Giant

About the Client

Global Leader in Cement and Building Materials

One of the largest cement manufacturers in the world, having presence in over 40 countries. Client is a globally leading vertically integrated heavy building materials company focused on four core businesses Cement, Ready-Mix Concrete, Aggregates, and Urbanization Solutions.

Key Outcomes

12 Months

3 Countries complete E-commerce deployment

9.6 NPS

Our E-commerce operations ensured this

<90 Sec

Time to complete an order

A super fast rollout for CEMEX’s own digital sales channel across the USA, Mexico, and the UK. However, the challenges included:
  • Different countries had different regulations, supply chains and other underlying systems, such as CRM, digital marketing etc.​
  • Language, currency, date formats (internationalization and localization).
  • Need for localized marketing strategies, to be embraced by the e-commerce system.
  • Too ambitious timelines to put down the necessary architecture groundwork.
  • Co-owned the vision and articulated their product strategy and roadmap considering multi-geography regulatory and data privacy concerns. ​
  • Designed a unified user experience for their e-commerce system.
  • Adopted SAP Hybris to build the e-commerce platform and designed it to scale.
  • Established a comprehensive team ( Steering team, DevOps/SRE, Development, People success, Operations, Admin and support) for the client.
  • 12 months 3 country complete e-commerce deployment.​
  • 9.6 NPS​ Our E-commerce Operations ensured this.
  • <90s​ Time to complete an order.
  • Completely automated order acceptance, processing, dispatch scheduling, invoicing and payment acceptance (including cash payments).
Client Success Stories

What Our Clients Say

A firsthand perspective on the challenges, collaboration, and outcomes achieved through this transformation initiative.

Working with StrategyWiz has been a breath of fresh air. They're reliable, solution-driven, and always meet deadlines. Their proactive approach and integrity set them apart. Above all, they're great people, making business challenges easier to handle. Highly recommend!
Ricky Blair
Founder of The Mentoring Platorm
The customized CRM solution they developed has revolutionized our business processes, allowing us to streamline operations and enhance customer engagement. The integration was seamless, and the software's intuitive design has significantly improved our team's productivity.
John Miller
What truly sets StrategyWiz apart is their commitment to understanding our unique requirements and delivering a solution tailored specifically to our needs. Their support team has been incredibly responsive and helpful, ensuring that any issues are promptly addressed.
Jen Osmani
We are thrilled with the exceptional service provided by StrategyWiz Consulting for our CRM integration and customized software needs. From the initial consultation to the final implementation, their team demonstrated unparalleled expertise and dedication.
Addy Simmons
StrategyWiz has been a great partner in our overall digital strategy. We highly recommend their services to any company looking for top-notch digital solutions.
Virginia Anderson
Vice President, Advanced Imaging Systems Inc

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